In light of the new government guidelines released yesterday evening, we felt it’s essential to share further updates on what we are doing to support our customers.
After careful consideration and advice from the highest level, we have made the decision to continue to:
- Take orders
- Deliver Orders (using the measures below)
- Post samples (via Royal Mail)
- Be available to speak to our customers should they have any concerns
The right thing to do is to protect our colleagues, our customers and the communities we live in. With this in mind, we will be temporarily closing our sales office, and showroom and our staff will continue to work from home.
Our transport networks are fully operational as usual.
We are currently not taking signatures and are asking for a name and taking a photo of the delivery which can be done from a distance.
You do not even need to leave your home as the delivery can be left on your doorstep to reduce risks of Coronavirus transmission.
All drivers will also be wearing gloves/masks etc.
We have put additional cleaning and sanitisation schedules with tight monitoring on all operational procedures.
We will also be adhering to the 2-meter distancing rule.